Frequently Asked Questions

Do you live in Switzerland, Germany or Austria? Great, then you can already pre-order your Bro today. In Switzerland we have delivered the first wheelchairs in July 2020, Germany and Austria will follow. Expansion into other countries will take place gradually. Join the waiting list of your home country. As soon as we are ready, we will contact you.

In general, the principle “First come – first serve” applies: the earlier you reserve your Scewo Bro, the sooner you will receive it.

Scewo Bro costs CHF 36´000, excluding VAT, transport and duty costs.

The first series is already sold out. These wheelchairs will be delivered to customers by the end of 2020. Since quality and safety are our top priorities, we rely on the first customer feedback before we start production of the second series. Of course, the production of such a technically sophisticated device also takes time. ? So if you pre-order now, it will take at least one year until you receive your wheelchair. Therefore, we recommend that you place your order as soon as possible – the earlier you order, the sooner you will receive your wheelchair.

The reservation fee may be paid either by bank transfer (details can be found in the e-mail you will receive after your reservation) or by payment slip. The balance will be paid by invoice.

If you live in Germany or Austria, the balance will be paid directly to your local partner. Your local partner can be found here.

Of course the reservation fee of CHF 1’000 will be deducted from the total amount.

That varies from person to person. The Swiss insurances pay more or less – depending on the degree of your disability.

The IV considers Scewo Bro as an electric wheelchair and “stair climber”.

If you have the right to receive an electric wheelchair, the IV will reimburse you for the amount due to your degree of disability. If you also have the right to receive a stair climbing aid in accordance with KHMI (Chapter 14.05 or Chapter 13.05), the IV will pay additionally at least CHF 8’000.

Currently, the IV is processing requests submitted as individual case decisions. Detailed information on the process and handling with the disability or accident insurance can be found here (german).

Currently, the health insurances handle the financing requests regarding Scewo Bro as individual case decisions.

We are working hard to get a «Hilfsmittelnummer» for our device. Scewo Bro must be CE-certified to get a «Hilfsmittelnummer». The testing and certification is planned to be carried out by TüV in spring 2020. We estimate that Scewo Bro will obtain a «Hilfsmittelnummer» by the end of 2020.

Have you already subscribed to our newsletter? We will inform you as soon as we have news about financing by insurances.

Well then, welcome to the BRO CREW!

Now you need a little patience. Until about three months before delivery you have to decide if you want to order Bro definitely. If so, you sign the purchase contract. You choose the colour of your Bro and determine the individual special equipment such as cushions, etc.. If you are Swiss, you now also make a deposit of CHF 10 000. Then your Bros will be produced. If you are based in Germany or Austria, no further deposit is necessary. The remaining payment will be handled by your local partner.

Three months later Scewo Bro is ready for delivery. With the delivery of Scewo Bro the remaining amount is due. During half a day we or our partners adjust the wheelchair to your needs and train you how to handle it correctly.

Because Scewo Bro is our first product and we are located in Winterthur, Switzerland. We are currently the only experts who can support our customers and respond promptly and competently to questions and concerns. Of course, we are also planning to expand into other countries, whereby you will be supported by our partners in all matters.

We aim to take care of necessary maintenance or problems as quickly as possible and to make service accessibility as easy as possible. We therefore initially provide the services ourselves. As a very competent partner, we can react quickly. Accordingly, maintenance services are provided in Winterthur at the beginning. If this is not an option for you, we will be happy to visit you at your home or workplace in Switzerland. However, you will be charged expenses.

If you are located in Germany or Austria, the local partner will take care of maintenance and service.

Today there is no possibility to rent or borrow Bro. We will inform you as soon as this is possible.

All technical specifications can be found here – on the last page.

All technical specifications can be found here – on the last page.

Let’s test this!

It is difficult to make a general statement. Therefore it is easiest if we try it directly :-).
Just give us a call or send us an email to make an appointment.

Basically, Bro is suitable for all persons who can cognitively and physically control and steer an electric wheelchair with a hand.

While driving, Scewo Bro keeps the balance independently. This means that you don’t need strong core stability to use Scewo Bro.

The maximum body weight is 120kg (265lbs).

No. Bro’s best suited for straight stairs. Driving spiral staircases is too dangerous and accordingly not possible.

If your stairs are connected with platforms, you can easily turn on the platforms and climb further. The required minimum size for the plateau can be found here.

Would you like to know if Scewo Bro can climb the stairs of your choice? Please send us your photos. That way we can give you an initial estimation. Otherwise we can also test it on site.

Picking up the wheelchair at our place or at one of our partners is generally possible. However, we do not recommend it.

For adjustments, annual maintenance and all repairs of Scewo Bro, you must bring it back to us or to an official Scewo partner. Currently, these are only located in Switzerland, Germany and Austria. Therefore we recommend: be patient, join the waiting list of your home country and avoid a lot of organisation and travel time.

Scewo Bro must not be used as a driver’s seat. For this purpose, the law prescribes a certain fixture, which we cannot provide for the time being.

If you are traveling as a passenger, it is permitted to remain seated in the Scewo Bro, as long as you secure it with a tested belt with a minimum load of 150kg on the provided fastening brackets.

Otherwise you have to transport Scewo Bro as luggage (and of course secure it) and transfer to a car seat for the ride.